Privacy Policy

At VOUTRE, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our brand. By using our site, you agree to the practices described below.

📍 1. Information We Collect

We collect the following types of personal information to provide a seamless and secure shopping experience:

  • Personal Identifiers: Name, email address, shipping and billing address, phone number.

  • Payment Information: Credit/debit card details (processed securely via third-party payment processors).

  • Order History: Products purchased, dates of purchases, and preferences.

  • Device & Usage Data: IP address, browser type, device info, and site interactions for analytics and optimization.

  • Marketing Preferences: Email and SMS sign-up details, wishlist items, and engagement with campaigns.

🛒 2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate order updates and shipping notifications.

  • Provide customer support and respond to inquiries.

  • Send promotional emails and exclusive offers (only if you opt in).

  • Improve our website’s functionality and your shopping experience.

  • Prevent fraud and ensure data security.

📤 3. Sharing Your Information

We value your trust. VOUTRE does not sell your personal data. However, we may share information with trusted third parties for the following reasons:

  • Service Providers: Shipping companies, payment gateways, marketing platforms.

  • Legal Obligations: If required by law or to protect our rights.

  • Business Operations: In the event of a business transfer, such as a merger or acquisition.

All third parties are contractually obligated to protect your data and use it only for the intended purpose.

🛡️ 4. Data Security

We take data protection seriously. VOUTRE uses industry-standard encryption and secure socket layer (SSL) technology to protect your information during transmission. Internally, we maintain safeguards to prevent unauthorized access, disclosure, or misuse.

🧒 5. Children's Privacy

VOUTRE does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

✉️ 6. Your Choices

You have control over your information:

  • Email Marketing: You can unsubscribe at any time using the link in our emails.

  • Access & Updates: Contact us to review, correct, or delete your information.

  • Cookies: You can manage or disable cookies through your browser settings.

🌐 7. Third-Party Links

Our website may include links to other sites (e.g., Instagram, Pinterest, payment processors). We are not responsible for the privacy practices or content of those third-party websites.

📞 8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

VOUTRE Customer Support
📧 Email: Support@voutre.co

🔁 9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Updates will be posted with a new effective date at the top.